Squeezed us in and came by for a check in on the day. Great communication and friendly people. Came by early the next morning to sort everything out, A+ gentleman Micheal even took he’s boots on and off in the house and worked through the rain. 👍
Absolutely fantastic service! The workmanship was top-notch, and it was clear from the start that Matt & Mason really knew what they were doing. It’s such a relief to deal with someone local who you can truly trust—reliable, professional, and friendly throughout the entire process. Its important to support local tradespeople who genuinely care about their work and their customers. I’ll definitely be using their services again and wouldn’t hesitate to recommend them to anyone!
This is a long review but in summary I can highly recommend Sam and his team for bigger and smaller jobs; they are pleasant to work with, have can-do attitude and will find a solution for any price range.In Nov 2024 after heavy rain I requested Sam to come and have a look at our stormwater drains that were overflowing. In few days Charlie came over with cameras and discovered that we actually didn’t have any stormwater drains at all - they were just holes in the ground. Charlie asked if I wanted an interim solution or to do a bigger renovation. We chose the latter after seeing Charlie’s thorough diagrams.As we had just done landscaping for the front yard, Charlie found solutions to preserve as much of the new garden as possible. The plants that they had to pull up, they tried to preserve for replanting, which goes to show how much they care. Few weeks after the renovation you couldn’t really tell anything had been dug up in the garden.During the works, everyone was so nice and considerate, I think Sam only hires pleasant people! Everything happened exactly as planned and on schedule. Last day was reserved for cleanup and afterwards the side of the house that was previously overgrown with weeds, was now neatly just gravel. Concrete was poured to match the existing one as well as possible. I received photos of all the works for my reference.I’ve waited for some time to do this review as I wanted to see how the drains were performing. I didn’t know how much I enjoy listening and seeing the stormwater being directed away from the house! They did a great job.I have since used them for a kitchen sink replacement and to add one down pipe. Both works were completed by Michael who is such a nice guy and excellent at what he does.It’s nice to find people whose expertise you trust, who are nice and punctual and competitively priced.
Kept in constant contact about when to arrive. Man was timely in arriving, tidy and quick in installation. Extra work was needed- he explained what needed to be done in simple terms and the price for the extra work. Pleasant and would recommend.
The boys did an awesome job. On time. Polite. No obligation quote. Cleaned up to spotless. And did a top job. Welcome at our place any time. Thanks boys!!
Reuben and Charlie each attended at short notice to fix separate urgent issues, both times the customer service was fantastic and they gave me reasonable options without being at all pushy.
Fast, professional and did the job well! Reuben and Jed did an awesome job and addressed our overflowing toilet that was jammed with sediment after Sydney water replaced an outside pipe that was broken. They also cleaned out the sediment in my bathtub faucet that had slowed the water pressure to a trickle before. Thanks!
Sam and Michael were fast to respond and took a sensible, measured approach to helping us understand why we had a leaking pipe. They worked around our schedule to organise the work to be done and kept us informed every step of the way.
Really impressed by the service! They did a great job, were very polite, explained clearly what they were doing, were quick and a great price. Would highly recommend.
Sam and team did a great job for us. Sam was professional, punctual, kind & great at communication (including by providing options, giving his recommendations, and happily explaining things). The quote was competitive too. Plumbwell was a pleasure to deal with - would recommend to anyone.
I recently used Plumbwell plumbing services for a bathroom issue and I couldn’t be happier with the experience. They were on-time, professional, and efficient, completing the job to a high standard. The pricing was fair, and Sam took the time to explain everything clearly. I highly recommend them for any plumbing needs.
We were very impressed with the service provided when we needed urgent assistance with a leaking pipe to our swimming pool. Sam arranged for one of his team to attend promptly and the quote provided was very reasonable. The work was completed efficiently and resolved the problem completely. Communication throughout was excellent - will definitely use again if we have further plumbing needs.
An excellent service.All work done in a professional manner.Good advice on the current state of my water heaters, and their replacement.So I now have a reliable service.
I had the best experience with Charlie and the rest of the team. Their service was not only quick and efficient but at a very affordable price. I couldn’t recommend Plumbell’s service more!
Great service and workmanship! PLUMBWELL where quick to respond, found the issue and rectified it. Charlie was great and provided clariflty along the way
I initially spoke to Sam to arrange a call out as I had a problem with the handle on my shower, we arranged a time and date for the call out and Charlie came. Charlie was punctual, polite and got the job done. Both the guys are great to work with and I would use them again and recommend them.
Great team to work with. Charlie and Reuben did a great job for installing our cooktop. Also super efficiency response from Sam initially. Will recommend to friends.
Exceptional service from a wonderful team. Very punctual, excellent interactions and work, AND they actually clean up after! Will continue to using their services in the future, and strongly recommend them!
We had a tricky sump pump issue. Charlie and Michael worked out what was wrong and what was needed. There were some curve balls to navigate all of which they sorted with utter professionalism , excellent communication and commitment to get the job sorted. Charlie washappy to consider different options when my husband put them to him. A very good experience and we’ll get Pumbwell back for any future work.
Sam did really well in installing sinks at my workplace. Communication and price was very good and results of their work is excellent no issues at all. They know what they are doing and followed all the complainace
Called Plumbwell to fix an emergency issue, they came recommended. Very happy with the quality of work and communication around price. Will be using again.
Sam and his team have done a lot of work at our pub in Balmain and they have always been very professional and courteous. If we ever have an issue they are straight onto it. Highly recommend for anyone that needs any type of plumbing work done, commercial or residential.
I've used Plumbwell twice recently - first for a water heater replacement and again to unclog a toilet. Both times, they were friendly, efficient, and delivered a high level of service. Highly recommended.
The team at Plumbwell did an awesome job providing advice on our stormwater issues and installing stormwater pit (with a sump pump) with two PVC pipes connected to our roof gutter and PVC pipes under our yard to the kerb. The team were very friendly and provided a great quality work at a reasonable price. I would recommend them to anyone needing plumbing work. Thank you!!
Sam and his team did a great job helping us with a hot water pressure issue in our apartment. He gave honest helpful advise was punctual and friendly and workmanship seems very good compared to previous work we have had done.
Plumbwell recently installed new taps in our bathroom and we’re thrilled with the results! The team was professional, efficient, and left the bathroom spotless. Highly recommend their services!
I would highly recommend Sam and his team. Had a hot water issue. Rang Sam in the morning by lunchtime he had his team come out and assess the problem and repair. Very friendly and polite .Will definitely be using them again.
Plumbwell were great in returning my call and booking in an appointment at the first opportunity. Charlie was really knowledgeable and helped to identify the problem straight away.
Sam & his boys did a great job of replacing our toilet. Did the job the next day after contacting him. The boys were a pleasure to have around & left the place spotless. Very happy with the Plumbwell Team ⭐️⭐️⭐️⭐️⭐️
Charlie and Jed sorted out our plumbing problems with excellent professionalism and service. Definitely we would use them again and will recommend to anyone who needs great plumbing services!