Blocked Drains Lilyfield

Absolutely fantastic service! The workmanship was top-notch, and it was clear from the start that Matt & Mason really knew what they were doing. It’s such a relief to deal with someone local who you can truly trust—reliable, professional, and friendly throughout the entire process. Its important to support local tradespeople who genuinely care about their work and their customers. I’ll definitely be using their services again and wouldn’t hesitate to recommend them to anyone!

This is a long review but in summary I can highly recommend Sam and his team for bigger and smaller jobs; they are pleasant to work with, have can-do attitude and will find a solution for any price range.In Nov 2024 after heavy rain I requested Sam to come and have a look at our stormwater drains that were overflowing. In few days Charlie came over with cameras and discovered that we actually didn’t have any stormwater drains at all - they were just holes in the ground. Charlie asked if I wanted an interim solution or to do a bigger renovation. We chose the latter after seeing Charlie’s thorough diagrams.As we had just done landscaping for the front yard, Charlie found solutions to preserve as much of the new garden as possible. The plants that they had to pull up, they tried to preserve for replanting, which goes to show how much they care. Few weeks after the renovation you couldn’t really tell anything had been dug up in the garden.During the works, everyone was so nice and considerate, I think Sam only hires pleasant people! Everything happened exactly as planned and on schedule. Last day was reserved for cleanup and afterwards the side of the house that was previously overgrown with weeds, was now neatly just gravel. Concrete was poured to match the existing one as well as possible. I received photos of all the works for my reference.I’ve waited for some time to do this review as I wanted to see how the drains were performing. I didn’t know how much I enjoy listening and seeing the stormwater being directed away from the house! They did a great job.I have since used them for a kitchen sink replacement and to add one down pipe. Both works were completed by Michael who is such a nice guy and excellent at what he does.It’s nice to find people whose expertise you trust, who are nice and punctual and competitively priced.

Kept in constant contact about when to arrive. Man was timely in arriving, tidy and quick in installation. Extra work was needed- he explained what needed to be done in simple terms and the price for the extra work. Pleasant and would recommend.

The boys did an awesome job. On time. Polite. No obligation quote. Cleaned up to spotless. And did a top job. Welcome at our place any time. Thanks boys!!

Reuben and Charlie each attended at short notice to fix separate urgent issues, both times the customer service was fantastic and they gave me reasonable options without being at all pushy.